The information you provide
We may ask you to provide information to us or collect date from you on different occasions, including at a number of points on the Site, such as when you:
- e-mail enquiries, contributions or your views to us;
- enter competitions;
- register to receive or download information, newsletters or other documentation; or
- purchase goods or services from us.
The information that you are asked to provide will vary depending on the reason for the collection. In some instances, for example, if you purchase goods or services from us, the provision of certain information will be mandatory.
Please note that if you choose to participate in any discussion forum on the Site you may disclose personal information about yourself to other participants. If you do so this is at your own risk.
How The FA uses the information
We will use your personal information:
- to respond to your enquiry;
- to acknowledge any contribution that you may make;
- to administer the relevant competition;
- to send information to you;
- to fulfil any contract that we may enter into with you;
- for research purposes;
- to send marketing information to you in accordance with the provisions set out below; or
- for other reasonable purposes for which you have provided such information.
If you become a customer of ours by purchasing goods or services from us we may send you further information that is related to your purchase, by post or e-mail, or contact you by telephone.
In addition, our subsidiary companies and selected third parties (including FA Partners (as shown on the Site) and other commercial partners) would like to send you marketing information, by post, e-mail, or SMS. We will only allow them to do this if you have indicated that you are happy to receive such information (either when you submit your details to us or at a later stage).
If you do not wish to receive any of the above information or be contacted by us in accordance with the above, please update your preferences online (where this facility is available) or alternatively write to the Data Protection Officer at the address below.
If you submit your views to us via our contact form or the fans view telephone line we will circulate them internally for training and management purposes. We may also publish your views on this Site, any other website operated by us or our subsidiaries or in other media. If you do not want us to do this, please let us know when you submit your views.
We may aggregate the information you send to us with other data (so that you cannot be identified from that data) and use that aggregated data for administrative purposes and/or share it with other people. Sharing information
We will share your information with our affiliates and third party service providers if this is necessary or reasonably required for any of the purposes above. Such third party service providers are not entitled to use your information for their own purposes. We may also share your information with third parties for marketing purposes (in accordance with the paragraph entitled “How The FA uses the information” above) if you have indicated that you are happy to receive such information. Some of these third parties may be located outside of the United Kingdom, including in countries where data protection laws might not exist or be of a lower standard than the EU. Protection of information
We are committed to protecting your privacy and we implement various security measures in relation to our processing and transfer of personal data. However, the nature of the Internet is such that the data may in some circumstances flow over networks without full security measures and could be accessible to unauthorised persons.
When you visit the Site, we may collect, process and use informing about you which may not personally identify you but which my be helpful for improving the operation of the Site. Such information may be collected through “traffic data” and may entail the use of “cookies”, “IP Addresses” or other numeric codes used to identify your computer. You can delete cookies or configure your computer to reject them, although this may disable the Site’s ability to manage individual sessions.
Your right to access the information
You have the right to access the information that The FA holds about you in accordance with the Data Protection Act 1998. In order to do this please make a written application to the Data Protection Officer, at the address provided below. The FA may require you to provide verification of your identity and to pay an administrative fee (which is currently £10) to provide a copy of the information that it holds. Please note that in certain circumstances The FA may withhold access to your information where it has the right to do so under current data protection legislation.
Updating your information
In the event that there is a change to your personal information for example your contact details, please let us know of this by updating your details online (where this facility is available) or writing to the Data Protection Officer, at the address provided below, so that we can keep your information up to date and accurate.